FOR IMMEDIATE RELEASE
Contact: Courtney McCarron
202.833.9600
mccarronc@apco911.org
APCO CLARIFIES VoIP CONCERNS
APCO International Responds to VON
Coalition Letter to the President
February 16, 2005, Washington, DC
- The Association of Public-Safety
Communications Officials (APCO)
International sent a letter yesterday to
President George W. Bush outlining
public safety's concerns with the rapid
deployment of Voice over Internet
Protocol (VoIP) in response to the Jan.
10 letter from the Voice Over the
Net (VON) Coalition.
Among other concerns, the letter
noted that the public is not always aware
of the differences between VoIP
telephony and traditional telephony,
noting the recent Houston, Texas
case when a young lady was unable to dial 9-1-1
from her VoIP phone.
"The public has an
expectation that telephone services will provide 9-1-1
and Enhanced 9-1-1 (E9-1-1)
capability, regardless of whether the
telephone operates on the public
switched telephone network (PSTN), wireless
networks, or the Internet,"
APCO International President Greg Ballentine
stated in the letter. "Yet, at present, there is a very real
likelihood
that a 9-1-1 call from a VoIP
telephone will be lost, delayed, or
misrouted."
The full text of the letter can be
found at
www.apcointl.org/about/gov/PDF/VoIPLetter021505.pdf